These days, most business owners and entrepreneurs are aware that they need to incorporate the internet and its associated strategies to remain competitive and indeed, simply to remain in business at all. However, after years at the cutting edge of internet marketing and assisting clients from small business to multi-national corporate organisations, I am still surprised just how many of them consider their internet strategies to be separate from their business’ marketing strategy and, indeed their overall business plan.
Internet marketing does not exist separately to your other business lead generation and customer service models. It should co-exist and complement every other marketing exercise you do. Similarly, there is little point having a fantastic and highly effective lead generation strategy to your website, if you fail to pick up the phone when all your new clients call to buy from you. Believe it or not, I have seen this happen.
When it comes to devising your business plan and incorporating internet marketing as part of it, it pays to go back and revisit the basics in business, as these indeed are important. Revisiting the basic business formula will help you determine which online strategies to use.
The most basic aim of business – any business – is to make a profit. If yours doesn’t aim to make a profit, then it’s not a business, it’s a hobby or a charity. Simple as that. Notice I said aim to make a profit. Obviously not all businesses do make a profit.
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